Contact
Get in Touch
We’re Here to Help You
Whether you’re a musician, creator, or business partner — we’d love to hear from you. Our team responds promptly to every message.
Partnership & Collaboration
Work With Us
Are you a musician, content creator, or brand looking to collaborate with STRICH? We welcome partnerships with artists and influencers across all platforms.
kol@strichmusic.com marketing@strichmusic.com
Customer Support
Need Help?
Have a question about your order, product, or need technical support? Our customer service team is ready to assist you with any concerns.
strichservice@gmail.comFrequently Asked Questions
Got Questions?
STRICH products are available on Amazon. Visit our Buy on Amazon page to browse our full catalog and find the perfect instrument or accessory for you.
Shipping times vary depending on your location and Amazon’s fulfillment. Most orders are delivered within 3–7 business days. Prime members may enjoy faster delivery options.
Returns are handled through Amazon’s standard return policy. Most items can be returned within 30 days of purchase. Please contact our support team at strichservice@gmail.com if you need assistance.
Yes! All STRICH products come with a manufacturer’s warranty. The warranty period varies by product. Please refer to the product listing on Amazon or contact strichservice@gmail.com for specific warranty information.
We love working with musicians and content creators! If you have a presence on YouTube, Instagram, TikTok, or other platforms and are passionate about music, reach out to us at kol@strichmusic.com or marketing@strichmusic.com.
Absolutely! STRICH offers a wide range of instruments designed for all skill levels — from complete beginner kits to professional-grade equipment. Our products are crafted to grow with you as a musician.
For technical support, please email our dedicated support team at strichservice@gmail.com. Include your order number, product name, and a description of the issue and we’ll get back to you as soon as possible.